Guardian Health & Beauty - Marina Bay Sands

I met a very rude shop assistant, she asked me what I wanted. After I told her, she recommended an expensive one with a small quantity, saying that two people could use it for one year. I didn't feel like a good deal, so I showed her a picture of the specific item I was looking for, and she became very rude, saying that the one I showed her was a Chinese brand with bad materials, and that they wouldn't sell such bad stuff in their store. But what's interesting is that this is a British brand, and this person's Chinese accent is obviously not a Singapore native, most like a person who comes from China, but despise her own country. I think first of all, she was unprofessional, she didn't know which country the brand was from, second, her attitude was very bad, I have never encountered such a rude shop assistant, and finally her words were obviously racist, which made me uncomfortable. Singapore is a country with great racial integration, and it is unacceptable for such a shop assistant to work in the store at Marina Bay Sands.

Wanted to leave a review online and found this Google review. It seems I'm not the only one who faced bad service. I was looking for thermometer probe covers and the old lady promoter told me to check with the cashier. After waiting at the cashier behind a queue (with no purchase), I was then told to check with the pharmacist (which I found a bit strange). Then after asking the pharmacist about the availability of thermometer probe covers, I was told off , 'No No!'. I may have been directed to the wrong person but the staff attitudes do not help. Maybe workign in MBS have gotten to their heads.

Very rude and curt staff. I had a gash above my eye and was trying to stem the bleeding when I entered the store to get plasters and antiseptic cream. I politely asked the female staff where I could find the antiseptic cream and asked for assistance because my vision was blurry and I even apologised before asking for help "sorry I need help. can help me find the antiseptic cream?". She shouted at me and gestured dismissively at the creams as if I was blind and didn't try hard enough to look for it. How to look when you have blood flowing into one eye?